At Secure People, we are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs) and the Notifiable Data Breaches (NDB) Scheme. 
This policy explains what personal information we collect, how we use it, and how we keep it secure. 

1. Information We Collect

We may collect the following types of personal information when you use our website or interact with us: 

Information you directly provide 

• Name 

• Email address 

• Phone number 

• Company name 

• Job title 

• Any information submitted through contact forms or enquiries 

Information automatically collected 

• IP address 

• Browser type and version 

• Device details 

• Location (approximate) 

• Website usage information (pages visited, time on page, etc.) 

• Cookies and analytics data 

We only collect personal information that is reasonably necessary for our functions and services. 

2. How We Use Your Information

We may use your personal information for the following purposes: 

• To provide information about our security services 

• To respond to enquiries 

• To improve website functionality and user experience 

• For internal administrative or operational purposes 

• To maintain security and detect misuse 

• To comply with legal obligations 

• To analyse website traffic, usage and performance 

We do not sell personal information. 

3. How We Keep Your Information Safe

We may share personal information with trusted third parties, including: 

• Cloud hosting providers (Microsoft 365, AWS) 

• Service providers assisting with website operations 

• CRM, support ticketing and communication tools 

• Legal, regulatory or law-enforcement agencies where required by law 

All third-party providers are bound by privacy and confidentiality obligations. 

We do not share information for marketing or advertising without consent. 

4. Your Rights

Some service providers we use may host data in overseas locations including: 

• United States 

• Europe 

• Asia-Pacific regions 

Where this occurs, we take reasonable steps to ensure these providers comply with standards comparable to the Australian Privacy Principles (APP 8). 

5. Changes to This Privacy Policy

We use industry-standard security practices including: 

• Multi-factor authentication 

• Role-based access controls 

• Encryption in transit and at rest 

• Regular security reviews 

• Monitoring and logging 

• ISO 27001-aligned policies and procedures 

We take reasonable steps to protect your personal information from unauthorised access, modification or disclosure. 

6. Access and Correction

You may request: 

• Access to the personal information we hold about you 

• Corrections to ensure it is accurate, up-to-date and complete 

To make a request, contact us at: info@securepeople.com.au 

We will respond within a reasonable period in accordance with APP 12 & APP 13. 

7. Data Retention and Destruction

We retain personal information only for as long as necessary for business, legal or contractual reasons. 
When no longer required, information is securely destroyed or anonymised in line with our Records Retention and Protection Policy. 

8. Cookies and Analytics

We use cookies and analytics tools (e.g., Google Analytics) to understand website usage and improve your experience. 

You may disable cookies through your browser settings; however, some website functions may not work correctly. 

9. Notifiable Data Breaches Scheme

If a data breach is likely to result in serious harm, we will: 

1. Undertake a prompt assessment 

1. Notify affected individuals 

1. Notify the Office of the Australian Information Commissioner (OAIC) 

This is in accordance with the NDB Scheme under the Privacy Act. 

10. Contact Us

If you have questions or concerns about how your personal information is handled, or wish to make a complaint, please contact: 

SecurePeople Pty Ltd – Privacy Officer 
Email: info@securepeople.com.au 
 

If you are not satisfied with our response, you may contact: 

Office of the Australian Information Commissioner (OAIC) 
www.oaic.gov.au 

Last Updated: 11/1/2025